This Privacy Policy describes how VOLL-IT LLC, Company code 41579914, registered in Ukraine with its principal office at 2 Pshenicnha str., Kyiv 03148, Ukraine (“we”, “us”, or “our”) collects, uses, and protects personal information when you use our website https://vollwebstudio.co.uk/ (“Website” or “Service”).
1. Information We Collect
We may collect and process the following personal information:
- Name and surname
- Email address
- Mobile phone number
- Your website address (occasionally, when submitted by you)
- Technical data (cookies, IP address, browser type, usage data)
2. How We Use Your Information
We use your personal data for:
- Communication and customer support
- Marketing and promotional purposes (where permitted)
- Providing and improving services
- Analytics and targeted advertising
If we intend to use your information for another purpose, we will request your consent before doing so, unless we are required by law.
3. Legal Bases for Processing (UK GDPR)
We process your personal data under the following legal bases:
- Consent – when you agree to marketing or optional services.
- Contract – when processing is necessary to perform a contract with you or to take steps at your request.
- Legitimate interests – when processing is necessary for our business operations, provided these interests are not overridden by your rights.
- Legal obligation – when processing is required by applicable law.
4. How We Share Your Information
We do not sell or rent your personal data. We may share it only in these limited cases:
- With service providers (e.g., hosting, analytics, advertising platforms) under strict data protection obligations.
- To comply with legal obligations, court orders, or regulatory requirements.
- In connection with business transfers (e.g., merger or acquisition).
All third parties are required to process personal data only for the purpose specified and not to retain it longer than necessary.
5. International Data Transfers
As we are a Ukrainian company, your data may be processed outside the UK/EEA. Where transfers occur, we implement adequate safeguards, such as Standard Contractual Clauses (SCCs) with the UK Addendum, to ensure your data is protected to UK GDPR standards.
6. Data Retention
We keep your personal data only as long as necessary for the purposes outlined in this Policy:
- For the duration of a contract or service agreement;
- Plus an additional period of 1-12 months for administrative and legal purposes;
- Longer retention may apply if required for legal compliance, fraud prevention, or dispute resolution.
Anonymised and aggregated data (which cannot identify you) may be stored indefinitely.
7. Your Rights (UK GDPR / Data Protection Act 2018)
You have the following rights:
- Right of access – request a copy of your personal data.
- Right to rectification – correct inaccurate or incomplete data.
- Right to erasure – request deletion of your data (“right to be forgotten”).
- Right to restrict processing – limit how we use your data.
- Right to data portability – request transfer of your data to another service.
- Right to object – object to processing for marketing or legitimate interests.
- Right to withdraw consent – where processing is based on your consent.
- Right to lodge a complaint with a supervisory authority.
If you are based in the UK, you may complain to the Information Commissioner’s Office (ICO): www.ico.org.uk.
To exercise your rights, please contact us at [email protected].
8. Cookies and Tracking Technologies
We use cookies, pixels, and tracking software (e.g., Google Analytics, Facebook Pixel) to analyse visitor behaviour, improve performance, and provide targeted advertising.
For details and your choices, please refer to our Cookie Policy.
9. Security
We apply appropriate technical and organisational measures to protect personal data (encryption, access control, secure hosting, regular backups). However, no method of transmission over the internet is 100% secure. You share information at your own risk.
10. Social Media and External Links
We maintain official profiles on social media platforms. We will never request sensitive data or passwords via social media.
Our Website may include social sharing buttons and links to external websites. We are not responsible for third-party content or privacy practices. Users should review third-party privacy policies before providing data.
11. Data Protection Officer (DPO)
If you have concerns about how we process your data, contact our Data Protection Officer:
Data Protection Officer
VOLL-IT LLC
Email: [email protected]
We will handle requests in accordance with applicable law.
12. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a new “Updated” date. Continued use of the Website after changes means you accept the updated terms.